Application Deadline: Open until filled
Position Start Date: Available immediately
DIDI invites nominations and applications for the position of Manager for Quality Assurance. The Quality Assurance Manager reports directly to the President's office. They shall provide information and analysis to support administrative decision making, strategic planning, and strategic initiatives; design, conduct, and analyze surveys and special studies; respond to information requests from internal and external constituents; provides accurate data and analysis for the national, regional and international agencies; supports campus-wide assessment and accreditation efforts; assists campus constituents in using and interpreting institutional data; and convenes task forces as needed.
KEY RESPONSIBILITIES
Responsibilities Include:
1. Quality Assurance
- Implement a quality management system that meets international best practices in higher education, as well as compliance with the relevant legislative and professional standards and regulations of the United Arab Emirates (CAA, NQC, MOE..etc)
- Lead the quality assurance and planning activities at DIDI including, but limited to, developing appropriate quality assurance framework and processes as well as indicators for institutional effectiveness and closing the loop mechanisms.
- Review and execute internal quality assessments and review gap analysis and improvement reports.
- Develops methods for gathering, tracking, and maintaining information; facilitates institutional research activities in the management, analysis, interpretation, and reporting of various data and information used internally in institutional planning and assessment, including those associated with student enrollment and admission, retention and success rates, academic performance and graduation rates.
- Conduct benchmarking studies to compare the University with other leading institutions/universities to support business case for change and provide leading practices in education quality.
- Designs, conducts, analyzes, and manages surveys and studies at the University and provides analysis and interpretation in planning, review, and decision making.
2. Strategic Planning & Data Collection
- Works actively with the President’s Office, administrative staff, and faculty leaders to support the development of strategic and improvement plans and related efforts.
- Compile and maintain record of all Strategic Plans, Planned Activities, and actual performance of planned activities for all units on an annual basis.
- Assists administrative and academic departments with research and analysis of institutional and/or comparative data used to support and enhance evidence-based decision making and policy formation.
- Provides leadership and direction for the design, development, and evaluation of policies and procedures and key performance indicators of institution-wide effectiveness.
3. Policies, Procedures, and Process Statements
- Effectively implement all established internal policies, procedures and standards with academic and administrative staff. Monitor the performance of internal teams to establish improvement recommendations with follow-up action plans.
- Keep abreast of current and emerging regulations and evaluate their implication to DIDI. Develop a point of view and ensure the effective implementation of changes in policies and procedures.
- Keep track of changes to be incorporated in the Policies, Procedures and Process Statements.
- Circulate for review the revised Policies, Procedures and Process Statements for feedback and approval from concerned unit heads.
- Obtain approval on the revised Policies, Procedures and Process Statements from the president.
- Maintain log of the revised and approved Policies, Procedures and Process Statements.
- Maintain files to keep on record the revisions to Policies, Procedures and Process Statements for tracking purposes.
4. DIDI Annual Publications and Reports
- Coordinate with respective units to compile annual publications: Catalog; Fact Book; Faculty Handbook; Student Handbook, QA Manual.
- Prepare reports as required for internal review as well as external audits and requirements of the relevant government bodies (KHDA, MOE)
- Preparing and submitting CHEDS and KHDA reports.
5. DIDI Accreditations
- Assists with the academic and administrative planning and program review process and coordinates completion of a variety of self-studies, such as annual reports, internal/external surveys, and course/program assessment reports.
- Maintains an up-to-date and thorough acknowledgement of national and international accreditation requirements (at institutional and program levels), communicates changes and other important information to appropriate personnel, and assumes overall administrative responsibility for matters related to accreditation and compliance with academic standards and best practices.
- Maintain correspondence to and from the accrediting bodies.
6. Audit and Risk Management
- Work with the Risk and Audit committee of the Board of Directors to review the framework, effectiveness and adequacy of the Company’s internal control systems and principles, corporate governance, risk management, compliance and disclosure (including conflicts of interest).
- Assist Dean with preparation of all MOE accreditation requirements and ongoing reporting requirements.
7. Other Tasks
- Undertake any other tasks assigned by the President.
REQUIREMENTS
- Master’s degree (Minimum) with fluency in English language.
- Prior experience in quality assurance/ institutional effectiveness roles in an academic environment
- Completed at least 8 years of relevant experience, with at least 4 years with a MoE Accredited University
- Exposure to the Ministry of Education (MOE), National Qualification Centre (NQC), Commission for Academic Accreditation (CAA), Knowledge and Human Development Authority (KHDA) and Accreditation standards, rules and regulations as well as to International Education Frameworks.
JOB SPECIFIC SKILLS
- Excellent planning and organizational skills including ensuring reporting deadlines are met
- Strong analytical abilities and problem-solving skills
- Good numerical statistical skills
- Keen attention to detail and quality of work
- Excellent communication skills in English and Arabic, verbal and written
- Excellent working knowledge of the digital environment
- Good interpersonal skills and team player
- Ability to professionally represent the University in all QA job requirements
- Excellent decision-making skills. Must be an excellent and active listener, consistent, reflective, and self-aware.
- Excellent knowledge of record-keeping, organizing, and retrieval system
- Proficient in MS Word, MS Excel, and PowerPoint applications
- Proactive in follow-up and completion of tasks
- Be a team player
Instructions to applicants:
Please submit a full application by email to employment@didi.ac.ae; application must include:
- Cover letter addressing the qualifications and experience related to the position’s requirements
- Updated curriculum vitae
- Copy of highest educational degree
- Recommendation letters and/or names and contact details of at least three references
Remuneration will be based on qualifications and experience. Applications will be viewed on a rolling basis until the vacancy is filled.
Application deadline: Open until filled
DIDI invites nominations and applications for the position of Finance Manager to oversee and manage all financial operations. This hands-on role involves managing daily financial activities, including invoicing, collections, petty cash, procurement, and compliance, while also working closely with our external finance partners on budgeting, audits, and financial reporting. The ideal candidate is detail-oriented, proactive, and able to collaborate across departments to support DIDI’s mission and growth.
Responsibilities:
Overall Responsibilities
- Ensure the maintenance of the long-term financial model and adjust and amend accordingly, keeping in line with the business goals and objectives
- Develop the annual budget for board submission
- Oversee all functions within Finance office in the DIDI Campus
- Manage month-end closing, including but not limited to journal entries/postings, and reconciliations
- Ensure financial modules are closed timely manner within the accounting system, and accurate data is reported with strict adherence to the agreed month-end close schedule
Collections Management
- Follow up on due tuition and other payments by telephone, email & reminder letter within agreed timelines as per collection policy.
- Ensure accurate records of all students’ activities are maintained. Ensure that students’ outstanding are cleared on a timely basis & reduce/minimize impairment of receivables for DIDI
- Facilitate collections, including student refunds, and mitigate future aging of receivables accounts. Participate in collection efforts on high-priority or high-complexity open invoices
Cash Management and Daily Reconciliation
- Collect current-dated and post-dated cheques from students against tuition and different charges.
- Ensure the highest level of service, responsiveness, and professionalism while dealing with students and their parents..
- Keep safe custody of cheques, cash, and other related documents.
- Prepare daily banking report to ensure all approved payments in custody are banked timely.
- Monitor the preparation of bank transactions (bank lines) reconciliation against the ERP systems recorded for collections and payments on a daily basis
- Compare all transactions recorded in the ERP to ensure they are reflected in the bank’s physical transactions
- Prepare & communicate monthly cash forecasts to the management for effective cashflow management
Audit Support
- Perform Annual Audits directly with the auditors.
- Ensure financial statements are prepared in accordance with IFRS (including required disclosures), applicable internal policies, and local laws to reflect true and fair view of DIDI’s financial performance/position. This includes management clearance for sign-offs & arranging opinion from External auditors.
- Support the implementation of action plans for audit findings to ensure that all the findings are worked on and successfully facilitate subsequent audits if required
External Relationship Management
- Liaise as the first point of contact for students, parents, and external partners regarding any financial queries.
- Submit Adhoc financial information to various external authorities (Accreditation Bodies) & DIDI Board for budget approval/financial results approvals.
Reporting
- Prepare accurate & timely financial and other ad-hoc reports and provide recommendations and corrective actions against variances, if any, for Management decision-making
- Prepare the monthly management reporting packs with variance analysis.
- Preparing the quarterly board and committee meeting packs with all the supporting documentation in an organized and presentable manner, within the submission deadlines.
- Shareholder funding arrangement and reporting.
Additional Responsibilities
- Review, assign, and allocate new and renewed scholarships in the system
- Day-to-day heading of finance operations, including procurement, which includes RFP submissions.
- Cost control and review/approval of all financial transactions.
- Managing and controlling the use of the company credit card and managing the cc recons monthly
- Taking part in quarterly risk register exercises with relevant teams and documenting the agreed adjustments.
- Assist and manage any other ad hoc duties and responsibilities, and provide assistance to the president and operations team wherever needed.
- VAT/Corporate tax inputs to DHAMfinance/DHGS.
Requirements:
- Bachelor’s degree in finance/Accounting
- Qualified Accountant (ACCA/ACA/CA/CPA)
Job Specific Skills:
- Responsible for running the Finance function on a day-to-day basis
- Ability to prepare month-end closing reports for COO, Board, and Shareholders.
- Preparation of Financial Statements under IFRS
- Reporting timely to shareholders and Annual Audits, including Financial Statements
- Proficiency in Microsoft Office (Word, Excel, PowerPoint and etc.).
- Ability to learn and adapt to new systems.
- Strong management ability to lead the finance
Instructions to applicants:
Application must include:
- Cover letter addressing the qualifications and experience related to the position’s requirements
- Updated curriculum vitae
- Copy of highest educational degree
- Recommendation letters and/or names and contact details of at least three references.
Please submit the application by email to employment@didi.ac.ae; subject line must indicate: “Finance Manager”.
